Cookie Policyسياسة ملفات تعريف الارتباط

A cookie is a small text file a website stores on your device so it can recognise your browser on a later visit. This page lists every cookie and tracking technology used on www.hollywoodclinics.net, what each one does, and how to switch it off. It forms part of our Privacy Policy.

Cookies we use

Strictly necessary

Required for the site to work. These cannot be turned off from within the site.

Name	Purpose	Duration
hc_lang	Remembers whether you are viewing the site in English or Arabic, so the language does not reset on every page. Stored in your browser, not sent to any server.	Until you clear your browser data

Analytics

Help us understand how the site is used so we can fix what is broken and improve what is not working.

Name	Provider & purpose	Duration
_ga, _ga_*	Google Analytics 4 — distinguishes one visitor from another and measures visits, pages viewed, and how people move through the site	Up to 2 years
_gid	Google Analytics 4 — distinguishes visitors within a single day	24 hours
_clck, _clsk, CLID	Microsoft Clarity — records an anonymised playback of how a page was used (scrolling, taps, clicks) so we can find confusing or broken layouts. Text typed into forms is masked and never recorded.	Up to 1 year

Advertising

Let us measure whether an advertisement led to a booking, and avoid showing the same advertisement to someone who has already contacted us.

Name	Provider & purpose	Duration
_gcl_*	Google Ads — records that a visit came from a Google advertisement, so we can tell which advertisements produce bookings	Up to 90 days
IDE, test_cookie	Google — advertising measurement and audience matching, set on Google domains	Up to 13 months

Tag Manager

We load these tools through Google Tag Manager, which does not set tracking cookies of its own — it decides which of the tools above should run. To keep the site fast, all tracking scripts are loaded only after you interact with the page or after it has finished loading.

Other technologies

Our site also loads resources from Google Fonts (typefaces) and jsDelivr (a code library used by our booking system). These are content delivery networks. They receive your IP address in order to send you the file, but they do not set advertising cookies on our site.

Embedded content — such as a Google Map on our contact page or a YouTube video on a treatment page — may set its own cookies once it loads. That content is controlled by the provider, under their privacy policy.

How to control cookies

• Your browser. Every major browser lets you block or delete cookies in its privacy settings. Blocking non-essential cookies will not prevent you from browsing the site or making a booking.
• Google Analytics. Install the Google Analytics Opt-out Browser Add-on.
• Google Ads personalisation. Adjust your preferences at adssettings.google.com.
• Microsoft Clarity. Clarity honours your browser's Do Not Track setting where it is enabled.
• Private browsing. An incognito or private window discards all cookies when you close it.

Consent

Hollywood Clinic serves patients in Egypt, which is outside the European Economic Area, so we do not currently display a cookie consent banner. If we begin advertising into the European Union or the United Kingdom, we will add one and this page will be updated.

You can withdraw your consent to non-essential cookies at any time using the browser controls above, or by contacting us.

Changes

If we add or remove a tracking tool, we will update this page and change the date at the top.